Forefront Internal Phone System Removal / A2P Communication

FAQs – What is the rationale behind the decision to replace our Forefront internal phone system?

Our customers frequently ask us this common question when they learn about transitioning our phone system and adopting a new platform: “How will this change benefit me as a user?”

We understand that you may have concerns about the additional cost involved in subscribing to either smrtPhone or Callrail for your phone calls and text messages. We want to assure you that this investment is crucial for maintaining a seamless and successful communication experience.

To be transparent, if we were to rebuild our phone system to meet the new requirements and implement a registration portal, it would have required us to raise our subscription prices as a small company. However, by partnering with smrtPhone and Callrail instead, we can keep our prices the same while providing you with valuable new growth tools that will empower you to close more deals.

Since we’re not rebuilding the phone system, we’ve been hard at work enhancing our platform. In the last 60 days alone, we’ve added some exciting new features to help you grow your business. These include your new Property comp tool, Hot Lead Motivators, Advanced property data, enhanced campaign reporting, and various integrations to propel your operation forward.

We want you to be successful in this ever-changing landscape, and that’s why we’ve chosen the best phone systems available to investors. These systems will not only help you meet the upcoming A2P 10 DLC deadlines starting on July 5th, 2023, but they will also ensure that you stay seamlessly connected with your leads, buyers, and agents going forward.

We recognize the significance of this transition and the importance of delivering a solution that aligns with your needs. While there may be an adjustment in your overall costs, we firmly believe that the benefits far outweigh the investment. The potential risks of messages being marked as spam or blocked could lead to missed opportunities, which could be far costlier in the long run.

At ForefrontCRM, our unwavering commitment is to your success. We understand that change can be challenging, and we appreciate your understanding and patience as we work together to provide you with the highest opportunities for success.

Thank you for your continued support.

For any questions or concerns, feel free to reach out at [email protected]. We’re always happy to help!