Mentions are a great way to improve communications within your team.

You can easily tag/mention a specific team member inside a lead, which allows for better Collaboration, communication without the needed to send emails or explain details, one mention and they can easily see where they were mentioned and what is needed from them, they will also be notified if ever they are mentioned in a Note

To tag/mention one of your team members, go into the notes section of the lead you need to mention them in.

To start mentioning them use the @ symbol on your keyboard and start typing their name, a list will appear with all the names click on the one you need and continue typing your message. You can also tag multiple people in a note if necessary.

To Learn how to get notified when someone mentions you check the article below!